Below is each CACE Hub work plan and will be staggered in time as specified in the map: https://missouri.box.com/s/c7cojk37nh8iapm7fv7u4o0a3haqhn4l
Download CACE Hubs Narrative
Phase I: Generate Ideas and Dialogue (4-6 Months)
- Critical regional CACE Hub strategic stakeholders including parent advocates will be identified by Asthma Ready Champion (ARC) team and met with individually virtually to explain and get buy-in for the project. Stakeholders include providers, health system leaders, families, school districts, public health departments, housing orgs and others. Workshops designed to receive issues to barriers for asthma care and ideas for better care will be conducted as needed.
- Each CACE Hub Stakeholder Group will conduct a “Kick-Off Meeting”. The Collective Impact Consultant (CIC) will serve as moderator and review the appropriate “Asthma in Missouri: __ Area”. https://missouri.box.com/s/ua7m8hw4am4v3mgpee39yntiabjjj91k. The CIC will facilitate dialogue regarding pertinent community issues, needs for resources including data, and further identify important stakeholders who are not yet at the table.
- Each CACE Hub Stakeholder Group will conduct “Our Plan of Action Meeting” within next two-three months. The Collective Impact Consultant (CIC) facilitate group consensus for specifying 1) Our Problem 2) Who We Are (description and name) 3) Our Bold Goal 4) How We Will Solve 5) Our Plan of Action 6) Our Team (partnership names, leaders, and roles). Workstream committees will be determined. Schedule next CACE Hub Stakeholder Group meeting date/time.
- CACE Hub Executive Committee will be determined and comprised of ARC Team member, Parent Advisory Group member, and members of the CACE Stakeholder Group. One leader will be selected by consensus. This committee will be responsible for identifying all the workstream committees as well as members and leader in each one. Overarching goals and objectives of the CACE Hub will be documented as the CACE Hub Plan of Action.
Phase II: Initiate Action (6 months-one year)
- Each CACE Hub workstream committee will meet regularly to determine specific goals and objectives for their role and resulting activities designed to achieve results.
- Each workstream committee will determine specific baseline data required, how to measure change, and identify local gaps and issues that might prevent best results.
- The third CACE Hub Stakeholder meeting will be conducted toward the end of the first year. Each CACE Hub workstream committee will present their plans for action that will align with the overarching goals of the CACE Hub project.
Phase III: Organize for Impact (2 Years)
- CACE Executive Workstream Committee leaders will develop processes for an emerging infrastructure and identify best communication processes. Backbone staff will be identified and tasked for action.
- The CACE Hub strategic Plan and mission Statement will be formulated and announced publicly. Memoranda of Agreements will be created and offered to strategic partnership entities for commitments.
- The CACE Hub shared progress metrics will be agreed to and a resulting CACE Hub report will be published and disseminated to the community.
Phase IV: Sustain Action and Impact (3-5 Years)
- CACE Hub data (progress metrics) are tracked, analyzed, and reported to the community partners.
- Each CACE Hub Executive Workstream Committee leadership will seek sustainability from local potential funders or funding mechanisms.
Please see CACE Collective Impact Model below:
Asthma Ready Communities Clinic/Partner Engagement Tips
- Be prepared. Know your material and how you will present it before you visit a provider(s) or potential community partner(s) to become engaged with our programs. Understand the objectives for the visit encounter. Discuss the objectives of the visit with your colleague (if applicable) prior to the encounter.
- Dress professionally as this has a direct impression on your credibility…first impressions are important. Business casual is acceptable.
- Always arrive in advance of your appointment time. Aim to arrive approximately 15 minutes in advance of your appointment and go over objectives again with your colleague (if applicable). Running late sets a bad tone, raises doubts by the provider/partner and, should the provider/partner finish the previous appointment early, you are ready to begin.
- Do introductions, include pertinent facts such as your credentials and thank the provider/partner for taking out time from their schedule to discuss improved asthma care for their patients.
- Be aware that providers/partners are always busy and are carving out time from their schedule to meet with you…so it is essential that you stay on task and maximize the visit.
- When presenting the project, be sure to emphasize the benefits to their patients or clients as well as the benefits to the provider/partner. Provide an overview of their role, your role, and leave reference materials.
- Ensure the provider/partner has your contact information and knows how to reach you with any questions they may have after you leave.
- Additionally, advise the provider/partner you will follow up with them to see if they have any questions and get a feel for their interest in participating.
- When following up be sure to again highlight benefits to their patients or clients and the types of outreach services/resources available to them, as well as the benefits to the provider/partner, i.e. MOC part 2 and part 4 credits, CME training, or other resources.
- Keep on track to avoid wasting their time and thank them for meeting with you and that you hope they will consider participating.
- Should a provider/partner ask a question you don’t know the answer to, acknowledge it is a good question, that you will check into it and follow up with them for the answer.
- Keeping on task does not necessarily mean being regimented, candor is always appreciated.
- Be sure to take notes during the meeting and meet with your colleague to plan next steps. Notes also should be placed in comment sections of ACORN.
- Follow up with a thank you email to the provider/partner within 2 days of the meeting and identify one next step for the provider.
Roles of Support Contractors
Regional Hub Coordinators: works with ARC core leadership on strategic workplan activities
Regional Asthma Champions: supports recruitment of community partners and clinics, represents CI initiative at conferences and community engagement activities
Regional Practice Facilitators: works with ARC core leadership on clinic/school-based training events